Paying full worth for an enviable DJI drone could also be greater than some can afford, and shopping for a used drone is all the time an choice on the desk. Before you spring for that tremendous deal on eBay, although, it is advisable know what your choices will probably be by way of the favored hull insurance coverage protection choice supplied by way of DJI, the DJI Care Refresh plan.
If you purchase a second hand drone that has a DJI Care Refresh plan linked to it, you get to profit from the rest of the time period. Or, if the drone has by no means had a DJI Care Refresh plan linked to it, you could apply for a DJI Care Refresh plan by way of a video overview course of with DJI.
It’s not automated that it is possible for you to to get DJI Care Refresh for a second hand drone, and relies on the scenario. You are counting on the truthfulness of the vendor, and whether or not or not they already bought a DJI Care Refresh plan for that drone. If you positively need to have the ability to have DJI Care Refresh in your drone, you could wish to go for a brand new drone.
In a nutshell, each DJI Care and DJI Care Refresh are hull insurance policy for DJI drones. The distinction? DJI Care covers a few of the older fashions of DJI drones, and presents a capped quantity of restore work on broken drones (the quantity relies on the drone mannequin), legitimate for one yr. DJI Care Refresh is on the market for newer fashions of drones, and presents as much as two alternative drones within the case of injury to your drone (for a alternative payment that relies on your drone mannequin). It’s additionally a one yr time period.
Both DJI Care and DJI Care Refresh are usually offered with the acquisition of a brand new drone from a certified retailer. You sometimes have 48 hours from the time of buy so as to add on a DJI Care or DJI Care Refresh plan with out having to leap by way of some critical hoops with the intention to get it. To get the service plan for used drones, that hoop leaping is sadly roughly unavoidable.
To learn extra about what DJI Care Refresh is, which drone fashions it covers, what damages are included, and simply extra about the way it works, learn my article Is DJI Care Refresh Worth It: Here’s My Opinion.
The method DJI Care Refresh works is that if you purchase the yr long run on a brand new drone, the drone’s serial quantity is linked to the DJI Care Refresh plan upon activation. If the drone is offered earlier than the yr of the time period is up, and if there are remaining replacements left on the plan, the service protection is transferred to the brand new proprietor.
If you might be shopping for a second hand drone that has DJI Care Refresh protection remaining on it, ensure that to get the receipt or proof of buy from the earlier proprietor. You may additionally wish to get a invoice of sale (if shopping for privately) from the vendor. That method, in case you ought to have an incident requiring service or alternative, you’ll be able to confirm that you’re certainly the brand new authorized proprietor, and that you just rightfully took over the DJI Care Refresh service plan.
Another perk of inheriting a DJI Care Refresh plan with the acquisition of a second hand drone is that when the yr time period expires, you might be eligible to resume the protection with the acquisition of the DJI Care Refresh+ plan. This will lengthen your service plan for a full second yr.
Normally if you purchase a brand new DJI drone, you might have 48 hours so as to add on DJI Care Refresh. If you miss the 48 hour window, there’s nonetheless a method to purchase it by finishing a set of video recordings, which you undergo DJI. Basically that is to offer strong proof that the drone is in correct working order and that you just’re not making an attempt to purchase insurance coverage on a broken drone.
You can truly undergo this identical course of in case you purchase a second hand drone that has by no means had a DJI Care Refresh plan linked to it. More on that course of in a minute. If it has had a DJI Care Refresh plan that has gone by way of the total yr time period, or used up all of its replacements, you’re out of luck.
If you might be lucky sufficient to have landed on a used drone that has by no means had a DJI Care or Care Refresh plan hooked up to it, you’ll be able to merely undergo the method of verification with DJI. In order to do that you’ll must log in to your account with DJI, to view the directions for making a video, and you too can discover there a pattern video with additional data on making your video.
In a nutshell, listed below are the steps to creating and submitting your verification video.
DJI Care and Care Refresh video verification necessities:
1. Show plane, distant controller and DJI Go app in a single steady shot.
2. Shoot your video in a vibrant and open outside space.
3. Ensure video is obvious and in focus. DO NOT edit your video.
In the verification video, ensure that to shoot the next objects on this exact order:
1. S/N numbers of your plane and gimbal, ensuring that each numbers are clearly seen
2. Turn on the distant controller and the battery
3. Enter DJI GO app and calibrate the compass open air (open space really helpful)
4. Format SD card utilizing the DJI GO app. Make certain it’s backed up earlier than formatting.
5. Check the IMU.
6. Demonstrate gimbal pitch motion and rotation by shifting it up, down, left and proper. If utilizing a Phantom 3 collection product, merely tilt up and down.
7. Use the Combination Stick Command to energy on the motors.
8. Hover the plane in place at an altitude of round 1.2m and a distance of 6m and remodel the Inspire. Skip this step if utilizing a Phantom 3 collection product.
9. Move the Inspire up, down, forwards, backwards, left, proper and do the clockwise and counterclockwise rotation.
10. Use the distant controller to document a number of seconds of video and use the Playback button to examine the recording.
11. Hover the plane at a excessive altitude, i.e. 20m.
12. Carry out a distance and altitude take a look at, ensuring to point out the DJI GO app clearly in your shot. In an open house, distance and altitude ought to attain a minimum of round 200m and 120m respectively.
13. Test plane touchdown gear by decreasing it till the touchdown gear lowers mechanically. Skip this step if utilizing a Phantom 3 collection product.
14. Land the plane, energy off the plane battery after which flip off the distant controller. Then cease your recording.
REMINDER: DO NOT edit your video.
Once you might have accomplished recording these steps, you will want to add your video on YouTube. Then you’ll add the hyperlink to your video on the DJI website. Once accepted, DJI will inform you thru electronic mail, and DJI Care or Care Refresh will probably be out there so that you can buy in your drone.
Make certain to observe the steps precisely, and to get clear photographs of every merchandise, otherwise you danger a rejection, or a request to redo the video. You will nearly actually must get a pal that will help you make the video. Especially in case your system is plugged in to the controller!
In any case, it might be fairly difficult to attempt to get a transparent shot of all of the issues whereas additionally making an attempt to navigate all of the controls and such. Just get a buddy that will help you. If the video doesn’t appear clear or have all of the steps in the appropriate order, begin over, as the entire thing must be carried out in a single shot.
Here’s a useful video of somebody going by way of all of the steps of the verification course of. I’d say there’s a little bit bit an excessive amount of glare on the controller display screen to see precisely what’s happening, however adequate to be satisfactory.
DJI presents pre-owned drones on the market as licensed refurbished merchandise. These merchandise have gone by way of a cautious and stringent refurbishment course of to be sure that all components are working like new. Any technical points have been totally resolved, and you’ve got DJI’s assure that the product will carry out simply in addition to if it have been new.
When you purchase a certified refurbished drone by way of DJI, you might be eligible to buy DJI Care or DJI Care Refresh (relying on the product after all, see above), simply as in case you have been shopping for a brand new product. That means it is advisable add it on inside 48 hours of activation, or undergo the video verification course of.
Even although you’re shopping for a technically second hand drone, the value for the Care or Care Refresh plan would be the identical as the value for a brand new product. That’s truly excellent news, as a result of it implies that you’ll get the identical stage of safety and identical high quality of alternative as you’ll with a brand new drone.
If you’ve missed out on having the ability to get DJI Care Refresh as a result of your second hand drone already went by way of its full yr of protection, or in case your video verification course of was denied for some motive, that doesn’t imply that you haven’t any choices left for bodily harm protection.
There are loads of different (and probably higher) methods to get drone hull protection. If you’re paying for a drone legal responsibility coverage, chances are high good that your insurance coverage supplier additionally presents very fairly priced bodily harm protection as effectively, and that protection received’t expire after a yr. Even in case you don’t want legal responsibility protection, you’ll find some fairly good offers on simply bodily harm insurance coverage in your drone.
You additionally received’t need to ship in your drone and wait in your new one to come back within the mail, and also you received’t need to pay a payment in your alternative. Your insurance coverage firm will merely ship you a examine, and you’ll go purchase the alternative drone of your selection.
So earlier than panicking that DJI rejected your request, take a look at what different choices are on the market, and also you may be stunned that another insurance coverage presents are literally a significantly better deal.